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Quality Assurance Consultancy Services


David Consterdine is a CQI Chartered Quality Professional with over 22 years experience of innovative development, implementation and management of quality systems throughout the engineering, manufacturing and work based learning sectors.

His particular areas of expertise include ISO9001 (2008), ISO17024 (2003), the English and  Welsh Common Inspection Frameworks; and The Matrix Standard, which needs to be re-accredited every three years.

 

The services

David and his highly motivated team can ensure that your organisation will continually improve performance; identify and manage risk; as well as consistently satisfy customers and stakeholders.

 

External audit/assessment service

A review of customer operating systems against the requirements of either ISO9001 (2008),  ISO17024 (2003) or The Matrix Standard. It is envisaged that customers using this option  would be in the process of implementing one of these systems; or gaining re-certification and require third party review to determine their readiness.

 

Full Quality Assurance consultancy

The provision of support to customers on all aspects of Quality Management Systems (QMS) including:

 

  • Implementing a QMS to meet standards
  • Business process mapping
  • Customer feedback systems
  • Root cause analysis
  • Complaint handling systems
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