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Tools for Personal Development

This combined course will enable the development of a range of skills that will improve both your effectiveness at work and your personal effectiveness.

Course Content

• Assertiveness: effective personal assertiveness for positive change and a healthy working environment
• Conflict Resolution: the skills to create positive change and collaborative working
• Time Management: retain control of time by managing yourself and others more effectively
• Managing Stress: build the knowledge and skills to ensure that you are getting the most out of life, with work-life balance restored

Assessment

All delegates who complete the course will receive a certificate to add to their CPD (Continued Professional Development) records.

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