Apprenticeship FAQs  

While most JTL apprentices’ join the industry at the age of 16 or 17, anyone can apply. We have no upper age restrictions, but you do need to be over the age of 15 and before you begin the apprenticeship training, have left school.

There are no set academic requirements to start an apprenticeship; our entry requirements aren’t based on prior academic achievement. To be able to start an apprenticeship you must pass the JTL online entry assessment. This and full entry criteria is available in your JTL account, which is created once you apply.

JTL is a work based training provider, meaning that you will need to find employment in your chosen trade prior to starting any apprenticeship training. JTL can help – we work with lots of employers across England and Wales, however, we’re not a recruitment agency and so do not agree the work placement for you.

Please be advised that employers will request that you meet their own criteria too: and this can include certain levels of GCSE results in core subjects like Maths, English and Science.

JTL apprenticeships are available to all: but they’re not right for everyone. For example, if you’re colour blind, you have a fear of heights, or if you’re in the middle of your education, it might not be the thing for you. For those meet our criteria, and believe that apprenticeships tick all the boxes, our training can to take them into a career that could last a lifetime.

There are a few things you need to know before you set your heart on a JTL apprenticeship. They are:

• You need to have been a UK resident for the previous three years, or a national of any European Union (EU) country or European Economic Area (EEA) for the previous three years. This is unless you have an immigration status which exempts you from the three year residency requirement. Contact JTL for more information on this.
• You can apply for an apprenticeship while you're still in education, but you need to have left before you can start with us. As a rule of thumb, you must have left compulsory education after the last Friday in June of the academic year in which you are applying.
• You need an employer before you can start an apprenticeship, although you can apply before you’ve arranged one.

Contact the team here at JTL for more information on this. You can reach us on 0800 085 2308 Monday to Friday from 9am until 5pm, or alternatively drop us an email toinfo@jtltraining.com

JTL is committed to a policy of equal opportunity for everyone. Entry onto a JTL apprenticeship is not restricted in terms of gender, ethnicity or religious beliefs. We encourage applications from under represented groups such as women and ethnic minorities.

Colour blindness prevents entry onto all JTL apprenticeships except specific MES courses. Before candidates can be placed on JTL’s Approved Applicant List and be considered for training they must obtain evidence from an optician that they are not colour blind. 

Yes. We actively encourage applications from women for all our apprenticeships, and support the female apprentices we do have to achieve throughout their training. Many female apprentices have been very successful, and we run a highly successful Female Ambassadors programme. 

Candidates will be employed on a full time salary from day one. It is likely that you will be paid an hourly rate for the hours that you work. The exact amount will be up to the employer, but as a rule, it is usually no less than new entrants to work.

Most employers follow the pay scales set by the industry. For instance, companies that are JIB members pay rates set for their respective industries. These can vary depending on location, travel allowances and overtime. Pay increases are linked to successful advancement within training.

On completion of an apprenticeship, a qualified electrician, for example, can quickly be earning a basic salary of £17,000 or more. On top of this, overtime and allowances can increase this considerably.

Paydays are related to the administrative working week of the employer, but they usually fall on a Thursday or Friday. Employers pay the money directly into a bank account. Each time you get paid, you should get a payslip explaining how your wages were calculated.

Like all employees, unfortunately, you will have to pay tax! Income tax, or PAYE (Pay As You Earn) is calculated when pay rises above a minimum level, known as the tax threshold, set by the Government. Once your earnings have reached this level, tax is deducted from wages on a weekly basis, via the PAYE system. Under this system, the employer will deduct the amount due, and pay it to HMRC (Her Majesty’s Revenue & Customs) and, in so doing, ensure that tax is always fully paid up.

The employer is only allowed to make deductions from the salary for income tax and National Insurance contributions with prior consent. However, where relevant (e.g. pension plans, tool purchase, laundry schemes, etc.), as an apprentice, you may authorise employers to make other deductions from your wages, as required.

In most circumstances, the normal working week will be 37.5 hours, worked as five consecutive days from Monday to Friday. This 37.5 hours, divided by the 5 working days, equates to a working day of 7.5 hours that must be worked between the hours of 7.00 am and 7.00 pm.

There is then a total maximum time of one hour allowed in any one day for all meal breaks, including washing time, but this may be less at the employer’s discretion.

From 6 April 2003, the Young Worker’s Directive came into effect meaning that those who are between minimum school leaving age and their 18th birthday will not normally be allowed to work:

• More than 40 hours per week;
• More than 8 hours in one day;
• Between the hours of 10.00 pm and 6.00 am (or 11pm and 7am if stated in the contract).

If you become ill or suffer an injury during your apprenticeship, and are unable to work, you must let your employer and JTL Training Officer know immediately. If you are unable to ring your employer, you should get parents, a relative or a friend to do it for you as soon as possible. Any payment for sickness will be subject to the employer’s policy.

Like all employees, you will be given at least 20 days paid holiday, plus time off for bank holidays, each year. The exact details will be written into the contract of employment and training agreement. You may also be able to take some time off for study leave, on top of the usual paid leave.

Health and Safety is taken very seriously by JTL. All employers and employees are covered by the Health and Safety Act 1974 (HASAWA), which places certain duties on the employer to provide and maintain safe places and systems of work. JTL assesses employers to ensure they meet Health and Safety criteria before apprentices begin employment with them. Health and Safety inductions will also be given to you, as an apprentice, at your college or training centre. 

No, unfortunately we can’t do that. Once you’ve met our entry criteria (including application, entry assessment and supplying colour vision evidence) you will be added to our list of Employer Eligible Candidates. Should a company in your local area be recruiting in a trade that you have registered interest in, we can supply this list so that employers can make their own selections. We also have apprenticeship vacancies available on our website. This is where employers we have an existing relationship with request that JTL post a job advert for them, and JTL manage all applications.

We can help you find employment, however, it is down to you as an individual to find a job. 

Yes. As long as both the apprentice and employer meet our criteria, we should be able to fund and arrange training for you.

Your off-site training should not cost either you, as an apprentice, or your employer, anything. Providing it meets our funding criteria, JTL will cover the cost of all off-the-job training. 

The training course starts on differing dates, usually from September to late October, depending on the region. JTL also operates a late entrance to some colleges, so we can start some training courses in January. If you read this at a date past those months, don’t be concerned. JTL could begin your apprenticeship at the point of sign up between JTL, yourself, and the employer. We would begin the work-based learning side of the course, and slot in your training course at the next applicable start date.

Once you’ve applied and completed the online Entry Assessment (all 7 modules) and passed the core 3, you will receive a telephone call from the Customer Service Unit at JTL. The telephone discussion shouldn’t take more than 15 minutes of your time; there are 5 questions which have no right or wrong answers, and also 2 maths questions. Nothing to worry about, no additional equipment or resources required. We use this part to find out more about you, and we document this (please bear with us while we type up your answers on the call!) to be able to create a unique profile pack for you. This will be available in your online account, and is something that the administration teams here at JTL can supply to potential employers on your behalf.

We also use this call to check your details: ensure we have the right contact information, and to confirm to you if anything is outstanding on your application. The sooner we can get you through the entry criteria, the sooner your information will start to be seen by recruiting employers.

It’s usually throughout the application process that the Customer Service Team will try to contact you by telephone. Once you become Employer Eligible we’ll usually just keep in touch via email, maybe via text message too. We will send details of apprenticeship vacancies; we’ll notify you of events we’re attending in your local area and we’ll check to make sure that you want to keep your JTL account active.

However, we’re always happy to take your call on our freephone number: 0800 085 2308. The office lines are open Monday to Friday (except Bank Holidays) from 9am until 5pm.

You can also get in touch by emailing us at info@jtltraining.com

Did you know JTL is on Social Media? We have pages on Twitter, Facebook, Linkedin and Instagram; make sure you’re following us for all the latest updates. 

That’s fine with us, you can still make the application to JTL, and we’re sure you can still flourish on the apprenticeship of your choice. Firstly, make sure you tick the “I have additional learning needs section” on your application. If you do this, we will hold back the Entry Assessment. This is simply to ensure, if possible, we can assist you with extra time or some tips in making the screen / text work better for you.

Once you tick that on the system, we’ll ask you to call us at a time of your choosing, and we can chat through the amendments to the process with you.

Basically, we’d like to speak to you! The questions are different, and so we’d like to hear some different responses from you. We also want for you to know who’s actually at the end of the phone. Our JTL Customer Service representatives speak to thousands of candidates each year, so we’d like to call you, find out what’s special and unique about you, and record it, so we can let potential employers know too.

We’re just trying to cover all bases. Some employers will recruit on a temporary or trial basis, so we wouldn’t want to you hang your entire application on something that might not last. We’d prefer to have a back up. If you complete all of the Entry Assessment and the telephone discussion, should anything go wrong (fingers crossed it doesn’t) in your employment, all of the great stuff about you is there, ready & waiting to be passed out to another prospective employer.

If you’ve applied to JTL for a specific vacancy advertised on the Government’s apprenticeship website, you’ll need to make sure all aspects of your JTL application are completed. Get in touch if you’re unsure. After the vacancy closing date, we will email you to confirm your details have gone to the employer – assuming we have all the right information and contact details for you. After that, it will be up to the employer, should they choose to get in touch with you.

Please don’t rely on one application for an employer or apprenticeship. Apply for the employers you can genuinely see yourself working for, and always make sure the pay, holidays, hours etc. are acceptable to you. JTL cannot comment on those, as we don’t get involved in the contract between employer (them) and employee (you), but you’re more than welcome to contact us if you wish.

We’d always say make the most from online resources. The internet is your oyster! Current JTL apprenticeship vacancies can be found on our website, and we actively work with www.apprenticeships.org.uk and www.direct.gov. It’s also worth checking out www.yell.com, www.eca.com, www.hvca.org.uk, www.jib.org.uk, www.aphc.co.uk and http://www.ucas.com/progress.

Don’t forget to pay a visit to your local job centre and having a look in the local paper. It’s a tough industry to find work in, so we’d advise writing a good CV, and making sure you keep this up to date. If you want to send this out to employers (as well as upload to your JTL account), ensure you write a new cover letter with each application. Best of luck!

Yes we know; you’ve already completed a screener online in amongst your Entry Assessment modules. JTL, as a training provider, adheres to certain industry standards, so to actually progress your application from this stage to becoming a live apprentice, we will need an optician to confirm your colour vision results. You’ll have to login to your JTL account and download our Colour Vision Certificate. It’s this one that we need an optician to complete, as it details our full requirements. We also need the original document returning to us. We’re not fussed about a colour or black or white copy, as we realise your printer might not cope with all the blue and yellow. However, it does need to be the original, and you do need to send it back to our administration centre, at:

JTL,
National Administration Centre,
Third floor, Redwither Tower,
Redwither Business Park,
Wrexham,
LL13 9XT

JTL is a training provider. In layman’s terms, we deliver training. We are not your employer, and we are not your college tutor. We act a mediator between all aspects of your apprenticeship. The qualification we deliver is an NVQ – a National Vocational Qualification. Should you meet all of our entry requirements and we begin the course, we will assess you on site, help you collate your log book, portfolio and all site evidence. We will source and register you for your training centre placement. We will assess you in that training centre environment. We can act as a confidant should you experience any concerns, worries or doubts in either aspect of your training… or indeed in life itself. We will help you with Portfolio building sessions, AM2 refreshers, exam re-sits, and so on. We will evidence your progress, support you in any blips, and congratulate you on your achievements. Don’t get us wrong, we wont hold your hand while you do this, but we will be there as a rather persistent shadow!