Coronavirus advice and guidance for Learners

JTL update to all learners regarding JTL Training

Central to all our decisions and thinking is the safety and wellbeing of our staff, learners and other partner organisations.  We continue to follow advice from Public Health England and the latest information can be found here

Your health and safety is our top priority and in response to yesterday’s announcement from Government regarding schools and colleges, we have taken the decision to temporarily cease all face to face training at our centres from Friday 20th March at 5pm.  We shall be putting a Remote Learning Plan in place as we want to make sure you can continue to learn and progress in your studies as much as possible during this challenging period.  In addition, from Monday 23rd March you will be able to access a new suite of on-line resources through Smart Assessor and through your BKSB accounts.  

We will be updating these resources on a weekly basis and each week we will send out an update on what has been added with further guidance, so please check your emails (including your junk/trash email box) regularly.  These resources will be available for all our learners, whether you are learning at a partner college/centre or at a JTL Training Centre. For those of you at a partner college/centre please also take advantage of any support and resources made available to you through them.

For those of you studying at a JTL Training Centre, we will put in place on-line tutor support and training after the Easter break, whereby your tutor will be able to support you remotely.  If you are booked onto a JTL Functional Skills session your Functional Skills Trainer will be in contact soon to arrange a remote training session.

Remember, you will still be able to talk to your Training Officer. They will be in contact with you shortly to check how you are and discuss your reviews and assessments going forward. They will also explain how our Remote Learning Plan can support you until our centres open again.

In the meantime, if you have any questions or concerns you can contact JTL’s customer services team on 0800 085 2308 or email 

View the Coronavirus Guidance on the Gov.UK website

Frequently Asked Questions

If you have a question about how the Coronavirus pandemic may affect your apprenticeship please take a look at our Frequently Asked Questions for further advice and guidance. 

If your question is not answered here​, please email​. Answers to questions sent in will be added to this Frequently Asked Questions section rather than responding to emails individually.

Frequently Asked Questions

Protecting your mental health and wellbeing

Coronavirus has plunged the world into uncertainty and the constant news about the pandemic can feel relentless. All of this may impact upon your mental health and well being, particularly if you are already living with conditions like anxiety, depression and Obsessive Compulsive Disorder. 

Although JTL is not an expert on mental health, we are acutely aware that many of you may need some additional support to get through the next few weeks with as little distress as possible.
You may be aware that JTL has partnered with the Electrical Industries Charity (EIC) to offer a range of welfare support services to all of our learners working within the electrical sector and the wider building services industries.

The EIC is an industry charity that offers a range of free and confidential support services for those who may be struggling with personal or work-related challenges, whether financial, legal, emotional or health related. Support is available in the form of telephone counselling, legal and debt advice, scholarships and financial grants.

JTL recognises that if you have an existing mental health issue, such as stress, anxiety and depression you may feel particularly in need of this service during this period of uncertainty.

Find out more about the EIC

How to feel less anxious about Coronavirus 

This film created by The Independent offers very good advice as to how you can help protect your mental health during these challenging times.

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